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Denial of a Valid Insurance Claim in Alabama

Writer's picture: Jinks CrowJinks Crow

You pay your insurance premiums for years, on time, every month, every year. When you pay your premiums, you hope you never need your insurance because that means something bad has happened – a car wreck, a tree has fallen on the home, a water pipe has burst and flooded your home, a hurricane has wrecked your home, an illness or death has struck your family. Yet you take comfort in knowing that your insurance company will uphold their end of the bargain and pay your claim when tragedy does strike. Unfortunately, many Alabamians have found out the hard way that insurance companies don’t always uphold their end of the bargain. Despite paying premiums for years, people are sometimes left stranded by their insurance companies when they need them most. Fortunately, the law has a way to handle this situation, though it is often not easy or quick.

In Alabama, there are two causes of action against insurance companies when they wrongfully deny a claim. You can sue for breach of contract, and you can sue for bad faith.

Breach of contract is pretty straightforward. You have a contract and the insurance company did not uphold their end of it. There is good and bad news for consumers about this. The good news is that if the claim involves your home, you get to not only ask for the claim to be paid, but you get to ask for extra damages for mental anguish and emotional distress. These are legal terms for the aggravation, stress, and hardship you have suffered by having an insurance company leave your home unrepaired. The bad news is that claims for breach of contract for any other type of insurance are limited to simply asking for your claim to be paid. This often leaves people out significant amounts of money or without a way to go to court because they either have to pay a lawyer to take their case to court, or it does not make sense to hire a lawyer to handle the claim if the amount is small.

Fortunately, Alabama also recognizes insurance bad faith. Bad faith can be proven when an insurance company either refuses to investigate a claim or uses questionable methods for denying coverage.

If an insurance company makes up a reason to deny a claim or uses ambiguous language in the policy to deny a claim, they can be liable for bad faith. Insurance policies are often drafted in ways that make it difficult for consumers to understand them. Insurance companies are supposed to interpret their policies in such a way as to find coverage when it could possibly be available. However, insurance companies often take advantage of the complex language in their policies to deny coverage and leave people in a real bind. The good thing about insurance bad faith is that people can sue to have their claim paid, they can sue for mental anguish and emotional distress, and they can also sue for punitive damages to punish companies for acting against their policyholders’ interests.

A good insurance bad faith attorney will have experience litigating against insurance companies and will be familiar with the tricks companies try to play with their policy language. The Alabama insurance bad faith attorneys at Jinks, Crow, and Dickson have experience pursuing these claims against insurance companies.


We fight tirelessly for our clients who have been devastated once by a tragedy and then devastated again by their insurance company. Home owner’s claims, auto claims, health insurance claims, and life insurance claims – we represent Alabama families who have been wrongfully denied the coverage they have paid for. Should you have an insurance claim, it is important to provide all the information you can to the adjuster and work with them to resolve your claim. There are many honest adjusters doing good work. However, should you run across an adjuster who is refusing to pay what is due to you, call an experienced attorney to see if they can help you.

Contact Us

For more than 40 years, the personal injury lawyers at Jinks Crow have been helping people who have been injured by the negligence of another person or company. Our personal injury attorneys have represented clients in successfully seeking compensation for their physical injuries, mental anguish, and emotional distress. If you or a loved one has been injured and you believe it was the fault of another person, contact us today to schedule a free and confidential consultation.

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Union Springs Office

219 North Prairie Street

Union Springs, Alabama 36089

Phone: (334) 738-4225

Toll Free: (888) 239-3040

Fax: (334) 738-4229

Montgomery Office

324 Catoma Street

Montgomery, Alabama 36104

Phone: (334) 738-4225

Toll Free: (888) 239-3040

Fax: (334) 738-4229

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DISCLAIMER: The information presented on this website should not be construed to be formal legal advice nor the formation of a lawyer/client relationship. Therefore, no information of any kind that you provide us before such a relationship is created is confidential or privileged. These recoveries and testimonials are not an indication of future results. Every case is different, and regardless of what friends, family, or other individuals may say about what a case is worth, each case must be evaluated on its own facts and circumstances as they apply to the law. The valuation of a case depends on the facts, the injuries, the jurisdiction, the venue, the witnesses, the parties, and the testimony, among other factors. Furthermore, no representation is made that the quality of the legal services to be performed is greater than the quality of legal services performed by other lawyers.

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